Shipping and returns
we ship postage free within Germany. For international shipping we calculate the actual costs: EU 16 euros, Europe 30 euros, world 40 euros.
We ask you to postage your returns. Please address them to:
Lucifer clothing
Oranienstrasse 169
10999 Berlin
Upon request, we will send you a package sticker to return.
payment
If you want to make transfers to Lucifer, please use the following account details:
Modele Textilhandel GmbH, IBAN: DE75 1009 0000 7142 1920 09, BIC: BEVODEBB
Payment with PayPal to:
Terms of Service
1. Scope
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Modele Textilhandels GmbH.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you place a binding order for the goods in the shopping cart. Confirmation of receipt of your order is sent by email immediately after the order has been sent.
When the contract with us is concluded depends on the payment method you have chosen:
Credit card
When you place your order, you enter your credit card details and the credit card company carries out an authorization check. After your legitimation as the legal cardholder, the payment transaction is automatically initiated and your credit card is charged when the order is placed. The contract with us is concluded at the time the credit card is charged.
PayPal
In the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.
3. Contract language, contract text storage
The languages available for the conclusion of the contract are: German, English, French.
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible over the Internet.
4. Terms of delivery
In addition to the stated product prices, shipping costs may also apply. You can find more detailed provisions on any shipping costs incurred in the offers.
In principle, you have the option of picking up at Luzifer Naturbekleidung, Oranienstr. 169, 10999 Berlin, D during the following business hours: Mon.-Sat. 10 a.m. to 6 p.m.
We also deliver to packing stations.
5. Payment
The following payment methods are generally available in our shop:
PayPal
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Credit card
When you place your order, you enter your credit card details. After your legitimation as the legal cardholder, the payment transaction is carried out automatically and your card is charged.
6. Retention of title
The goods remain our property until full payment.
7. Warranties and Guarantees
The statutory right to liability for defects applies.
Customer service: You can call us for advice, complaints and questions on weekdays from 10 a.m. to 6 p.m.: 030-6152239.
8. Liability
We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of willful or grossly negligent breach of duty
• for guarantee promises, if agreed, or
• as far as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here . We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.